In an effort to promote knowledge sharing and learning, the OP&L welcomes any questions and/or answers you have may about our system. Please feel free to insert your questions and/or answers in the table below.
1. What is the difference between measuring
impact versus measuring organizational performance?
Impact is one of the ingredients that we look at to determine if we have performed well or not. The LAC OP&L measures performance with respect to three main areas: impact, organizational strategy (degree to which we are implementing our strategies or principles, and the effectiveness of such strategies – which is interlinked to the impact part), and financial management and governance. The OP&L has six high-level impact indicators that enable senior managers to know if the country office is performing well in terms of impact. For these indicators related to impact to be reliable, however, country offices need to set up good impact measurement systems. ~Claudia Canepa, LACRMU

Para graficar las diferencias, planteo un ejemplo: un sistema de DME trabaja con lineas de base con indicadores de impacto como reduccion de pobreza (medida como reduccion del % de personas con ingresos inferiores a 1 dolar), evaluaciones finales para medir resultados de impacto (% de reduccion), procedimientos de monitoreo para asegurar que los procesos y estrategias definidos para lograr ese resultado se estan cumpliendo y planificación hacia el logro de ese resultado. Un sistema con las caracteristicas del DAO evalua otro nivel de informacion que va mas alla de un sistema de DME, pero necesita la informacion de DME para confirmar que lo que esta definiendo como resultado es asi (es decir, hay evidencias). Para el mismo ejemplo, el indicador N°1 del DAO menciona: numero de iniciativas programaticas que demuestran contribución a los objetivos del milenio. Si un proyecto que aplica la herramienta C afirma que SI, lo logico seria que esa afirmación tenga un sustento o evidencia de logro en su sistema de DME. Entonces DAO y DME deben trabajar de la mano! Para los indicadores de impacto del DAO. ~Claudia Sanchez, CARE-Peru
2. Why is the sytem useful?
· Because it promotes a systematic process of reflection and learning, during project design and implementation, around the incorporation of a rights based approach & the CI Program Principles, and alignment with our program strategies – without such a systematic process, our commitment to the principles is at risk of being largely meaningless rhetoric (and there is more than enough of that in this business!)
· By applying the same criteria and processes year on year, you can see where you are making more or less progress, and so use that to develop your annual plans to focus on areas of critical improvement or learning (e.g. downward accountability)
· By adding the quantitative impact/effect/results data collection process to the DAO (on projects under implementation – initially for our Annual Report, but now considered part of the DAO process), we have some aggregate data on CARE´s impact in Peru, which is key for use in advocacy and institutional positioning ~Jay Goulden, CARE-Peru